Adding Detail & Realism
The miniature signage specialist for British Railway Modellers
Shipping by Royal Mail & Costs
Processing your order
When an order is placed with us, in normal circumstances, your order will be processed and sent within a couple of days. Most items are produced to your order, very rarely specific materials may not be in stock (e.g. special card / inks, etc.) and this may cause a delay. If this is the case we will email you or make contact to advise you. If these remain unavailable from our supplier within a reasonable period we will give you a refund.
How your items are sent
We want the items the items that you have ordered to arrive with you quickly and in perfect condition. We take great care to package orders. Items are sandwiched in bubble wrap with stout card outers before being put in envelopes. Generally all the items that are sent are large envelopes (C5 & C4 size) as defined by Royal Mail. The envelope is clearly marked with DO NOT BEND on the front. Some items such as the backscenes may be sent in C4 mail boxes. All orders are sent from the Post Office. Once despatched you will receive a message from us informing you that your order is on its way. Please allow 7 to 10 working days for delivery. We always get proof of posting.
Our prices reflect Royal Mail charges. Despite considerable Royal Mail price increases over recent years, we sought not to increase our prices. Unfortunately, due to the recent increases from Royal Mail (April & October 2023) and additional packing costs, we can no longer send everything by 1st class post. We are sorry about this but hope that you understand. Orders requiring C5 envelopes will continue to be sent by 1st class post; however orders under the value of £20 requiring large C4 envelopes or mail boxes (eg Backscenes and A4 packs) will be sent by 2nd class large letter mail.
The cost for sending items outside the UK reflect the International charges made by Royal Mail.
Postage and Packing Costs
Domestic / United Kingdom
United Kingdom, Isle of Man, Channel Islands
Up to the value of £34.99 = £2.70
£35.00 - £59.99 = £4.40 (will be sent by Signed for Post - UK only)
Over £60.00 = £7.75 (all orders over £60.00 will be sent by Special Delivery before 3.00 pm Monday to Friday
European / Scandinavian Countries
Sadly, we can no longer send items to countries that are part of the European Union. We would like to thank our European customers for their support over the years. However, the United Kingdom’s withdrawal from the EU has inflicted a bureaucratic burden on small businesses such as ours that are not VAT registered.
We are really sorry about this but hope that you understand that we don’t have the resources and time to implement the changes that have resulted from the UK Government’s broken promises of a trade deal with the European Union.
Canada / USA / Japan
Up to the value of £29.99 = £6.50
£30.00 - £45.00 = £8.95
Over £45.00 = £12.75
Australia / New Zealand
Up to the value of £29.99 = £7.50
£30.00 - £45.00 = £9.50
Over £45.00 = £12.95
Postage rates are automatically calculated in the cart. Please ensure that you have your country selected. If a country is not listed on this page then this means that we do not send items to that particular location.